Following on from the last blog in the ‘How Virtual Assistants can Help Small Businesses’ series, we are going to look at ideas for outsourcing your administration online. If you missed the last blog, ‘Ideas for Outsourcing your Project Management Online’, you can catch up with it here.
As a small business owner, if you recorded the time it took for all the tasks you carried out in your business each day for at least a week, you would probably find that 50% of your valuable time is taken up with tasks that really should be outsourced to a virtual assistant (VA). Let’s take a look at a few examples of where a virtual assistant can help you relieve a lot of that administrative headache.
Handling of Usernames and Passwords
It’s really amazing just how many individual web pages require registration, the creation of a username and password. Some of the sites must be secure, of course, while others do not really contain any sensitive information but want to restrict access. A virtual assistant can help keep a secure database of all this information.
Time Tracking
There are some great tools available to help everybody keep on track of just how much time they spend online, to see whether it is productive or not. When a number of different individuals are involved in working for the business the business owner never really knows whether productivity is being maintained. A virtual assistant can help to oversee this area and report back to the owner.
Gathering Testimonials from Customers
The business is only as good as its reputation. In order to maintain a reputation, it is important to get testimonials back from customers. The virtual assistant should be engaged to do this on a proactive basis. It’s easy for the small business owner to forget this.
Data Entry/Word Processing
Information and data is powerful, but only if it is used correctly and with purpose. A virtual assistant can help to ensure that all of the individual pieces of data that you generate, whether it be numerical or alphabetical can be included in the relevant database, spreadsheet programme or contact management application.
Receiving Calls
Not all business is conducted online and many people still want to talk with a real ‘live’ person before they decide to buy your product or service. If you’re responsible for answering the phone as a small business owner, or simply do not have a dedicated service, then you should consider how a virtual assistant can do this professionally and practically.
Internet Searching
We all know and use the power of Google. It can be a wonderful resource but searching can also be very time-consuming. The virtual assistant can be charged with the responsibility of searching for information that is relevant to any specific issue or topic. They have the added ability to be able to find information through resources that may otherwise have been invisible, adding to the knowledge base of the small business owner.
This blog is the last in the ‘How Virtual Assistants can Help Small Businesses’ series, but if you missed any you can catch up with them here.
See you soon
Emma x
If you would like to chat and discuss further how a VA can help support you with your business contact me or drop me a message over on my Facebook page, it would be great to hear from you.
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Blogs in the “How Virtual Assistants can Help Small Businesses” series…
Ideas for Outsourcing Your Blog Maintenance Online
Ideas for Outsourcing Your Social Media Online
Ideas for Outsourcing Your Daily Schedule Online
Ideas for Outsourcing Your Design Projects Online
Ideas for Outsourcing Your Web Development Online
Ideas for Outsourcing Your Multimedia Projects Online
Ideas for Outsourcing Your Financial Record Keeping Online
Ideas for Outsourcing Your Content Creation Online
Ideas for Outsourcing Your Project Management Online
